Coming into contact with the criminal justice system

My dear legal team! I have been writing this letter of thanks in my head since about two months ago, and didn’t know it would take a bit longer than expected to actually be able to express my deep gratitude to you ALL for winning this tough and enduring process for me……I would like to… Read more “I would like to thank my exceptional Scottish team”

After quite a complex case, I can say that their service and support has been excellent.

Thank you for a really positive meeting on Friday. I feel things are a lot clearer in my head – I came out of your offices feeling great!

Many thanks for seeing all this through for me. I cannot believe that after the best part of two and a half years of frustration (pre BTO), things have been finalised in about twelve weeks.

An outstanding job… Thanks again for your support and expertise in helping me navigate through this horrible situation. I really appreciate it.

Thank you very much for your very approachable and sensitive manner during our meetings.

Splendid work, it has been a treat to use BTO and your services.

My daughter and her son are doing great. Everything seems to have calmed down. She and her husband finished the mediation process after a couple of visits as they both felt they had to step up to the mark for their son’s sake not for personal reasons. Once again thanks for all the expert guidance… Read more “Thanks for all the expert guidance through a trying situation”

I would just like to thank you for your help during this extremely difficult time. I really appreciate it.

Forever I will be grateful and thankful to you for all the hard work you did for me and my family. Thank you very much again and again. I am so very blessed in life that I found a lovely understanding person like you. Not many lawyers would say go and have a cup of… Read more “Forever I will be grateful…”

Lesley, thank you so much for all your help. It turned out to be a very uncomplicated matter in the end and probably not the most interesting for you. However our anxieties were greatly alleviated with your advice and work

Thanks again for being an absolute joy to work with during this unknown and nerve-wracking process. You made me feel calm and reassured throughout (not an easy task). I will definitely recommend you to anyone else looking for representation.

Lesley, I would like to take this opportunity to thank you for your professionalism. Guiding me through a difficult time, also your understanding and empathy as to my personal situation. I would not hesitate in recommending your services to others.

Hi Beverley – I would just like to email you to thank you for your services today and commend you on doing a stellar job. I was very pleased with how things went today. The level of professionalism you showed was much to my satisfaction and greatly appreciated. I felt very relaxed at having you… Read more “I was very pleased with how things went today”

Could I take this opportunity to thank you for the efficient and smooth service you have provided, and particularly, in our first meeting when you listened to my concerns and really helped explain things and put my mind at ease.

I think we can all honestly say that we would not have managed this without you, truly you have been an absolute star and we are all very thankful.

Beverley thank you so much for all your hard work and making things run as smoothly as possible. Great service.

[To the Family Law team], I just want to thank you… for taking me through this terrible time in my life. I have learned a lot in the past 3 years with dealing with BTO and I would recommend you to anyone as you have been very fair and honest with all parties concerned.

I just wanted to say a huge thanks for all your help, advice and counsel throughout my recent collaborative process. You definitely made a difficult process easier for me. Thank you.

Just wanted to say huge thank you to Lesley Gordon. I left the offices empowered and liberated. Not sure any psychologist would have done a better job! On top of her real job.

I wanted to take this opportunity to pass on my gratitude to you for getting me through this. From our first meeting, I felt confident and assured to be in your safe hands and that never changed during the last 18 months. Whilst it is a great relief to have this finished I can reflect… Read more “From our first meeting, I felt confident…”

Just wanted to say a huge thank you for your help and representation today. It’s such a relief to hear that I still get to see my kids 3 times a week. Also last but by no means least can you pass on my profound gratitude to Counsel who was a star !!!!

For Kirsty McGuinness: Thank you doesn’t seem like enough. You have guided me through the most traumatic period of my life.

May I take this opportunity to thank you for your help in these matters. Although I am a resilient person, it has not been easy, but you have smoothed the pathway with your efficiency…

Beverley thank you for everything you’ve done regarding my case and for your assistance in getting the many issues resolved and matters concluded. Your advice has been incredibly helpful and greatly appreciated. Should I require any further assistance, I will be in touch.

They explained everything to me very clearly and we looked at every permutation and possible outcome and risk assessed everything.

Thanks, as always, for your professionalism and talent, it has been a pleasure.

Thank you so so much. Actually there’s no words to thank you. I feel great. After all these years I’m finally free. Thank you.

I am in no doubt I have made the correct choice by having BTO Solicitors represent me in such a difficult time. I am under no illusion you and your team will continue to do the best for me in future. Many many thanks for today. I am eternally grateful.

[To the Family Law team], thank you… for all your help, now and during last year, and, as I said before, I have always appreciated being able to rely fully on you and the team at all times. Obviously, a very sad time for me but I am relieved that it is at an end… Read more “Always appreciated being able to rely fully on you and the team”

I just wanted to say thanks very much for your help right throughout the case. Lately, the ad hoc support has been invaluable and given me the confidence to keep representing myself and not feel pushed into agreeing something I’m not comfortable with. I appreciate how difficult it must be to provide support when you… Read more “I certainly feel like a weight has been lifted off my shoulders”

I would like to express my sincere gratitude for the highly professional and excellent services I received from yourself and your team.

Beverley, just wanted to say thanks so much for your fertility law training session provided for the group last night! It was super helpful and everyone really appreciated it. You have such a lovely welcoming manner which I think really helped people feel comfortable to ask questions.

Many thanks for your very approachable manner during our meetings.

Looking back I wish my ex-wife and I would have gone down the collaborative divorce path but as you know she chose a very different way which ended up being most certainly a longer, more stressful and more expensive path for both of us. Should I ever hear of anyone whose marriage has reached that… Read more “I won’t hesitate to put them in touch with you”

I would like to thank you again for all your work and help guiding us through a very stressful time.

Highly professional and meticulous in detail. No shortcuts or compromises involved, ensuring all eventualities were covered and underwritten with third-party expertise where appropriate.

I would have no hesitation recommending Lesley Gordon to anyone I know who needs the services of a divorce lawyer. It was a very positive experience all things considered and I have come out of the process a much stronger person thanks to Lesley.

Beverley thanks for all your assistance with everything. It’s much appreciated and rest assured should I ever need an excellent lawyer in the future you will be the first to be called.

I would like to thank you Lesley again for the wonderful job you and your team did for me at a very difficult time in my life.

Lesley has financial knowledge and gravitas. I think she is faultless.